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Terms & Conditions

Please read these terms carefully and print and keep a copy of them for your reference.

Making a contract with us

When placing an order with us, you are making an offer to buy goods. You are also confirming you accept the following terms and conditions. We will you send you an e-mail to confirm that we have recieved your order.

Once the goods are dispatched, we will e-mail to confirm that we accept your order and that a contract has been made betwen us.

In the unlikely event that the goods are no longer available, or that we have made a pricing mistake, we will advise you of this.

This website is owned and operated by J&S Apparel Limited (Trading As: J&S Products) , 74 Tycoch Road, Sketty, Swansea, SA2 9EQ

 

Return Policy

  • You can cancel your contract at any time up to 7 working days after the day of delivery. To do this, please e-mail us or write to us.
  • You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer to customers in the future.
  • If you cancel, you must return the goods to us at your own expense.  You must ensure that the goods are packaged adequately to protect against damage.  If you fail to take reasonable care of the goods before they are returned to us, if this results in damage or deterioration to the product we will charge you for the reduction in value.
  • Your parcel is your responsibility until it reaches us, so we recommend using a registered or recorded postal service.
  • J&S Products will not be held liable for the loss of any returned items/parcels. We recommend that you obtain Proof of Posting and take out adequate parcel insurance to cover against consequential loss by the Post Office.
  • When returning your item(s), please include a letter including your Full Name, Delivery address and order number. This will help us identify your package and process your return as quickly as possible.
  • Refunds on all orders returned back to J&S Products are automatically refunded back to the original payment method account. This will be processed within 28 days of the goods being received.
  •  Exchanges: If you would like a replacement item (alternative size or colour) please ensure the course of action you require is documented within the parcel. The replacement garment will only be sent once the original garment is returned to J&S in a satisfactory condition. You must return the goods to us at your own expense.
  • The customer is asked to examine the goods as soon as reasonably possible after delivery and notify the company of any damage as soon as reasonably possible.

 

Return Policy For Personalised Goods

The Distance Selling Regulations Act of 2000 does not apply to personalised goods or “goods made to a consumer’s own specification”. Therefore we are unable to accept returns on any garments that have been personalised. This policy does not affect your legal rights- for example if goods are faulty or we have made an error. If there is a problem with the goods, please contact us. We will deal with the matter in accordance with your legal rights.

All returns should be sent to the following address:

J&S Products, 74 Tycoch Road, Sketty, Swansea SA2 9EQ.

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of this site's owner or its content suppliers and protected by United Kingdom and International copyright laws. The compilation of all content on this site is the exclusive property of this site's owner and protected by U.K. and International copyright laws. All software used on this site is the property of this site's owner or its software suppliers and protected by United Kingdoms and International copyright laws.

Disclaimer of Warranties and Limitation of Liability

THIS SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. NO REPRESENTATIONS OR WARRANTIES OF ANY KIND ARE MADE, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, THIS SITE'S OWNER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THIS SITE'S OWNER DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM THIS SITE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THIS SITE'S OWNER WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

Company Registration: 10508360

VAT number: 380 8009 56

These terms and conditions were last changed on 26th April 2011. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.